1. Booking Agreement
By booking a flight, holiday package, umrah tour, or vehicle hire through Leem Holidays, you agree to comply with our booking terms and the guidelines of our partner carriers and accommodation operators. All passengers must ensure they hold a valid passport (minimum 6 months validity) and appropriate travel visas before booking.
2. Payments & Pricing
Prices displayed for flights and packages are subject to availability and currency exchange adjustments.
- A booking is only confirmed once full payment is successfully processed and a confirmation voucher is issued.
- We reserve the right to cancel bookings if credit cards are declined or payment clearances fail.
3. Cancellations, Changes & Refunds
Cancellations and booking updates are subject to the specific fare rules of airlines, hotel policies, and land service partners:
- Flight tickets: Refundable or non-refundable based entirely on airline class rules. Service charges apply for change processing.
- Package tours: Specific cancellation fees apply based on how close the cancellation is to the departure date.
- Refunds (if applicable) are processed back to the original payment source and can take between 7 to 15 business days depending on banking schedules.
4. Travel Advisory & Liability
Leem Holidays operates as an agency connecting travelers with airlines, hotels, and transport services. We are not liable for:
- Flight delays, cancellations, or rescheduling by the operating carriers.
- Loss of luggage, passport issues, visa rejections, or travel disruptions due to political instability, weather, or other Force Majeure events.
We strongly advise travelers to obtain comprehensive travel insurance policies covering health emergencies and cancellations.